careers

Join Our Team at Heritage Roofing and Exteriors in Wichita, KS

Are you seeking a dynamic work environment where you can expand your skills and make a meaningful impact? Look no further than Heritage Roofing and Exteriors. As a local, veteran-owned business with over 12 years of industry expertise, we pride ourselves on delivering exceptional service to our valued customers. Our team is comprised of dedicated individuals who are passionate about providing top-notch solutions and exceeding expectations.

Finance Manager

The Finance Manager is responsible for managing the financial health of the company and advising the company on how to increase profit through prudent financial practices. They monitor and enforce compliance with finance-related laws, procedures, and regulations such as tax filing and financial reporting. Their duties include the following:

• Perform financial management duties including generating financial data, compiling, and submitting reports, analyzing industry trends, and assessing the financial health of the company
  
• Financial planning to determine how to pay off liabilities and grow the business
  
• Reviewing financial documents for tax compliance
  
• Oversee the operations and development of the company’s finance department including creating and reviewing policies, budgeting, recruiting, training, and conducting regular assessments of financial procedures
  
• Supervise the preparation of quarterly and annual account reconciliations, monitor, and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting
  
• Advise colleagues and executive management on decisions related to the company’s finances and collaborate with other departments to achieve monetary goals
  
• Supervise the documentation of the company’s financial status and forecasts
  
• Mediate between the organization, employees, and investors on financial issues for the amicable resolution of differences
  
• Create strategic business plans based on the analysis of the company’s status and financial forecasts
  

Production Manager

The Production Manager is responsible for overseeing the construction process for all jobs. They uphold the use of quality materials and procedures, adhering to budgets to complete tasks or purchase materials and reviewing contracts to make sure that current practices align with the owner’s expectations. They also ensure roofing and construction equipment and tools function properly and increase an organization’s efficiency. Their duties include the following:

• Perform tasks such as building production schedules, taking inventory, making supply orders, handling disputes among team members, and regularly assessing safety standards in all areas.
• Motivating, supporting, and providing guidance to the construction crews
• Ensuring all safety and health standards are met to keep the company accident-free
• Communicating regularly with management regarding problems or issues impacting production
• Evaluating machine resources to ensure continued production and minimal downtime
• Establishing a balance between increased productivity and reduced costs of manufacturing operations
• Setting productivity goals for each construction crew
• Developing workflow policies and procedures that improve efficiency without compromising safety or quality
• Ensuring adequate scheduling of all construction crews
• Choose the types of tools to use in the construction and track the inventory of those tools
• Keep construction crew logs and monitor the conduct of each one
• Ensure that the construction project complies with all safety and building regulations
• Establish risk factors, then manage and mitigate them to ensure the construction goes on smoothly
• Liaise with local authorities to obtain licenses and permits for the project
• Conduct an in-depth inspection of the project to ensure company standards
  

Marketing Manager

The Marketing Manager is responsible for maintaining the company’s public image through the implementation of marketing initiatives and ensuring the success of various marketing initiatives. They relay information between management and employees regarding the implementation of marketing campaigns, daily media procedures, and new branding merchandise opportunities. They promote business products and services through industry trends and public perception while creating marketing and advertising campaigns to strengthen the brand. Their duties include:

• Developing marketing strategies for new products and services
• Organizing promotional events and coordinating day-of deliveries and staffing
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Identifying potential new markets and creating a plan to enter the market
• Brainstorming fresh advertising ideas with management
• Developing custom marketing and advertising strategies 
• Creating designs and layouts for media outlets
• Building relationships with influencers, journalists, and media outlets
• Overseeing social media accounts and ensuring brand consistency
  

Operations Manager

The Operations Manager is responsible for overseeing effective operating procedures across the company. Their duties include reviewing company documents to make inferences about factors like communication or productivity, working with management to implement hiring procedures, and communicating with management to improve company operations. They are also an information technology professional responsible for managing the software and hardware involved with running a computer network. Their duties include:

• Defining, implementing, and revising operational policies and guidelines for the company
• Developing and executing new growth directives
• Working with management to create job descriptions, hire competent personnel, and oversee employee training programs
• Overseeing customer support services
• Managing procurement and resource allocation
• Analyzing and figuring out the system needs of the company, optimizing and evaluating the system regularly
• Keeping systems operating efficiently by performing any necessary upgrades and repairs
• Planning a strategy to maintain system security on the computers and the network as a whole
• Performing problem-solving tasks when alerted by a user or monitoring system
  

Sales Manager

The Sales Manager is responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from management to the sales team about sales quotas, and generating leads to divide among Sales Representatives. Their duties include:

• Overseeing local and regional sales, promotions, and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing the performance of the sales team
• Identifying emerging markets to find new sales opportunities
• Defining and executing territory sales plans

Sales Representative

Sales Representatives play a crucial role in connecting with homeowners, understanding their roofing needs, and offering our expert solutions. Their primary goal will be to generate sales, build strong customer relationships, and contribute to the growth of our company. Additional responsibilities include:

• Customer Engagement: Build and maintain strong customer relationships through effective communication and professional conduct. Engage with homeowners to understand their roofing and exterior improvement needs.
• Product Knowledge: Develop a deep understanding of our roofing and exterior services, as well as our company's mission, core values, and commitment to quality.
• Sales Presentation: Present our services to potential customers with clarity and enthusiasm. Explain the benefits and value of choosing Heritage Roofing & Exteriors for their roofing and exterior needs.
• Lead Generation: Generate leads through various channels, including cold calling, networking, referrals, and in-person meetings.
• Quoting and Proposals: Prepare and deliver accurate quotes and proposals to potential customers, addressing their specific requirements.
• Sales Target Achievement: Work towards and exceed monthly and quarterly sales targets.
• Market Research: Stay updated on industry trends, competitors, and market developments to adapt sales strategies accordingly.
• Collaboration: Collaborate with the team and other departments to ensure a seamless customer experience and project execution.
  

Canvasser

Canvassers play a key role in engaging with potential customers in their neighborhoods, introducing them to our services, and generating leads. Your main responsibility is to engage with the homeowner and set a sales appointment, inspection, or consultation with a sales representative. Additional responsibilities include:

• Neighborhood Outreach: Walk door-to-door within designated neighborhoods to engage with homeowners and introduce them to Heritage Roofing & Exteriors.
• Product Knowledge: Develop a basic understanding of our roofing and exterior services, our company's mission, and core values.
• Lead Generation: Identify potential leads by initiating conversations with homeowners, providing basic information about our services, and collecting contact details.
• Communication: Clearly and professionally communicate our company's offerings, value proposition, and any current promotions or incentives.
• Data Collection: Accurately record information about potential leads and their roofing or exterior needs.
• Training: Participate in training sessions to improve canvassing skills and product knowledge.
  

Telemarketer - Commercial Building Outreach

Telemarketers are responsible for initiating contact with potential commercial clients, introducing our services, and generating leads. Their role plays a critical part in expanding our commercial client base. Key responsibilities include:

• Cold Calling: Initiate outbound calls to potential commercial clients to introduce Heritage Roofing & Exteriors' services.
• Product Knowledge: Develop a comprehensive understanding of our roofing and exterior services, company mission, and core values.
• Lead Generation: Identify and qualify potential commercial leads by discussing their roofing and exterior needs and requirements.
• Pitching Services: Clearly and professionally communicate the value of our services, emphasizing our expertise in commercial roofing and exterior solutions.
• Data Management: Accurately record client information, call outcomes, and follow-up actions in the CRM system.
• Follow-up: Execute timely and effective follow-up calls and emails to nurture leads and move them through the sales pipeline.
• Reporting: Provide regular reports and updates on call activities, lead generation, and conversion rates to the Sales Manager.